In the age of AI agents, retailers win on product and customer data. We build the entire customer journey, from audit to optimization, to make it AI-ready.
- with brands such as Auchan, Rossmann, and Decathlon
- 10+ years
- across Europe and Canada
- International projects
- across the CRM and loyalty programs we manage
- Nearly 4 million members
Trusted by
- Auchan
- Decathlon
- GLS
- Deichmann
- Rossmann
- Office Shoes
- Japan Tobacco International
- Philip Morris International
- La Cage
What we do
Retail is won across the entire journey: being found, being chosen, being remembered. We connect strategy, creativity, and technology to make that happen – from concepts and social to search, AI visibility, digital experiences, and loyalty.
One team, the whole journey
Strategy, creative, media, tech and loyalty under one roof, so nothing gets lost between agencies and every touchpoint pulls in the same direction.
Senior retail expertise
A team that knows retail, from product feeds to loyalty programs, and works as a true extension of your in-house team.
Ready for AI shopping
We make your products, data, and content easier for AI to find and recommend, so you stay in the game as shoppers start asking assistants.
Impact you can measure
Platform-agnostic measurement and margin-driven decisions show what really drives sales and profit, not just clicks.
Built to scale
AI-powered workflows and a flexible setup let the team deliver more, faster, across channels, markets, and languages.
The challenges we keep seeing
AI is changing how shoppers find products, and smaller teams with more channels can make it hard to keep up.
Selected work
Not every challenge calls for the same kind of work. Here are a few things we’ve made, changed, or helped move forward.
Slide 1 of 4: Converting logistics into loyalty
Converting logistics into loyalty
GLS has long been a trusted name in parcel delivery. However, in an increasingly competitive logistics market, reliable delivery alone is no longer enough to stay top of mind - that's why we helped them build a loyalty ecosystem that turns parcel recipients into returning customers.
Talk to your Growth Partner
They know the industry, the usual headaches, and a few of the less obvious ones. They’re happy to compare notes and find a way forward – just drop them a line.